Scratch and Dent Avantco BCC-28-HC 27 1/2" White Refrigerated Countertop Bakery Display Case with LED Lighting

While I really like the look and design of this unit, it's simply doesn't work well. Despite being set at 41 degrees, it typically sits above 50 degrees most of the time. This is my 2nd unit because my first unit did the same. If I could get my money back I would take it back without thinking about it.

This worked very well the first month and a half and then it just stopped cooling, we set it at 37, and it would automatically go up to 50. By the time we realized it was faulty it was too late to return. It’s too bad because we had to throw many of our cold merchandise. We lost money and business. If I could return it I would, now it’s just sitting in the back. Very useless. Be careful before buying.

I have bought 3 of the avantco refrigerated displays for my cafes. This one broke after 6 months. Another one broke 10 days after the 1 year warranty and nothing is able to be done. The other one broke at 7 months. To clarify, 3 of 3 units have broken, 2 within warranty and 1 just 10 days late.

Looks great. Works great. And fits a lot more items than you think it does. Plus the shelves are adjustable, so that is awesome. We use dry eraser marker on the glass. And it comes off great.

This small cold case adds just the right touch to our bakery. It’s the perfect size for us. Not only can it hold full size cheesecake but can hold small cakes and full size pies as well! The 3 shelves can be moved around to benefit your needs!

DO NOT BUY THIS PRODUCT. Only worked about 2 months before it stopped cooling. We use it as a dry case now.

I will never buy any more equipment from Webstaurant Store. Believe the other reviews in regards to the unit all of a sudden not working. And don’t bother with contacting these guys if you have issues with it because they will refer you to the warranty people instead of trying to help you out. I purchased this equipment we had tested it worked great, its in a cool 72 degrees ambient room. There’s nothing behind blocking the fan and there plenty of clearance on all sides, all of a sudden I decided to no longer cool, basically useless. I purchased it for my Bookstore Café and now I have a very expensive very heavy piece of equipment sitting in my countertop that I will not be able to use.

Bought this in March 2022. It is now October 2024 and we kept getting an error code. We were assured it was a faulty controller so we replaced it. Same error code. We had a professional come tell us that the compressor and both fans need to be replaced which is probably going to cost more than the unit itself. Had we had known that this was only going to last 2.5 years we would not of bought it. To add insult to injury, this unit is now about $ less than what we paid for it in 2022 so it would have been about % less disappointing in 2026 when it stopped working.

We love our countertop case. We fill it up every morning with sandwiches and meat boxes and have it by our register. It has helped increase sales in the last few months and are considering buying another one!!!

We love our refrigerator case