Verified Purchase
If I could give it a zero star, I would. I bought it from WebstaurantStore because the price was lower than other major bigbox or online stores. The unit if defective on arrival. It is very loud and the compressor vibrates violently. I emailed WebstaurantStore and was instructed to wait for 24 hours after shipment to allow the refrigerant to settle. I waited for two days and start the unit again. It still makes the same loud noise. I was told that the unit was not eligible for return to Webstaurantstore; and I had to contact the manufacturer. I called the manufacturer and waited for a long time and was instructed to fill out a form online.
Thank you for your review, Tong! As this product is still under the manufacturer's warranty coverage period, we recommend continuing to work through the warranty process. Please reach out if we can be of assistance!