Curtis D500GTH63A000 18" Airpot Coffee Brewer - 120/220V

I made the wrong choice! One machine has never functioned. One of the two machines I ordered has never worked. We are now going on one month, and it’s still not working. After speaking with Curtis’ “customer service” I spent a fortune having my plumber work a whole bunch of ‘fixes”, which never resolved the issue. After MUCH argument (and it was an argument) with Curtis, they finally agreed to send a repair technician out. They basically “threatened” that if there wasn’t an issue with the machine they would charge me fees. The first time the tech came out, he brought the part that Curtis told him to bring, and it was wrong. Another week and a half later (today), the tech came back (unannounced), to install the replacement part; but, it still didn’t work. So, he went to replace the Read More

great machines . makes a quick pot of coffee and the hot water tap is convenient for odd cups of tea . I purchased 2 machines and so far not a single problem .

This machine has failed a little after a year. Curtis isn't very helpful. Having spent decades in the food industry, this machine should not fail. It has electrical issues that is repeatedly tripping the breaker. It is a poorly built machine. I will not purchase this brand again and it will definitely affect my purchasing from this site as well.

Where do I start ? This machine has flooded my dining area, burned my workers hands and leg, I had an elderly woman slip and fall only to have her husband fall trying to save her, all my paper goods have been destroyed under the beverage counter and this is the 1st 3 hours with this piece of ?? it wouldn’t turn off, even after powering it off, and I’ve called Curtis numerous times with no call back, it’s like no one works there !!!!!!

This coffee maker is big enough with the 220V to keep up with the high demand. For most part I'm not really that busy. But I do have special events around the area. It really helps being 220 vs. 110.