This is the "Baker's Dozen" of plastic tray diameter measurements. The trays arrived in good condition and as pictured. However, the 12" diameter is actually 13". Do not buy these trays and try to fit them into a 12" Freestanding Sample Dome (Item #: 568ST0112). This is a third party item so if you're approved to return it, you'll be paying for shipping. We're on the east coast so our return cost (for 3 trays) was UPS $21.12. I have nothing but good things to say about Webstaurant Store's customer service, but I'd recommend they change the description of this item to reflect the true diameter of the product.
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We appreciate your review, Alana. We wish these trays would have worked out for you. Our Customer Solutions team has credited you for the shipping cost and processed your return.