The Truth About Free Shipping

Last updated on Nov 6, 2025
Janine Jones

Running a successful business on a budget often means searching around for the best deals for the products you need. Many online stores use "free shipping" as a buzzword to bring in customers, but does free shipping really save you money? The truth is that most stores disguise shipping costs by raising their product prices, resulting in you spending more money in the long run. Here at WebstaurantStore, we do our best to offer the lowest prices per item. This does mean that you’ll see a shipping cost during checkout, but we do have some tips and tricks to save even more money by shopping with us. Whether you’re investing in new kitchen equipment for your existing restaurant or starting a new restaurant from the ground up, WebstaurantStore strives to help you achieve your business goals without breaking the bank.

WebstaurantStore Shipping Cost Transparency

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Free shipping tends to be an expectation in the modern world of online shopping, so it can be a little jarring to see that price at checkout. You may ask yourself, “Why is Webstaurant shipping so expensive?” That’s because we don't hide the shipping cost in the price of our products like most sites do. We believe in price transparency and providing you with the lowest price per product so that you can buy more for less.

Feel free to run a test of our prices compared to those of our competitors. While we do charge shipping on most of our kitchen equipment, you'll find that we still have the lowest prices and best deals around! Additionally, WebstaurantStore offers reduced shipping costs when you buy in bulk, allowing you to cut costs even further by buying everything your business needs in one easy purchase.

How to Get WebstaurantStore Free Shipping

Despite having shipping costs on our site, there is a way to get free shipping on over 180,000 of WebstaurantStore products. For just $99 a month, our WebstaurantPlus program offers free shipping on orders over $29. The program comes with the advantage of expedited order processing, so you get the product you need faster. Being a Plus member provides you with access to exclusive deals, like our Annual Plus Day, to save you even more money in the long run. If you save less than your annual subscription amount in a 12-month period, we'll refund you the difference in promotional credit. That is the Plus Savings Guarantee. Check out our WebstaurantPlus Frequently Asked Questions to learn more.

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Ways to Save Money with WebstaurantStore

Want more ways to save money while shopping with WebstaurantStore? We created a list of cost-saving tips for you to use as you build your cart:

1. Buy in Bulk

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Unable to subscribe to Webstaurant Plus? Try adding more items to your cart to bring the total shipping cost down. Since our shipping calculator is based on the item's weight, dimensions, and distance shipped (not the item's cost), it's almost always a better deal to buy more at once.

2. Ship to a Business Address

Using a business address will often bring your shipping cost down when shopping with WebstaurantStore. The reason is that we use FedEx to ship most of our orders, and they charge more to ship to a residence than to a business due to insurance and accessibility reasons. You'll probably save a few dollars by shipping to your business address instead of a residential one. (Note: An address would be considered “business” if it is zoned as commercial real estate. In many cases, it should also feature a customer entrance, a posted sign, and business hours.)

3. Review a WebstaurantStore Product

Already own amazing products from WebstaurantStore? Write an honest product review on our site to receive store credit. Earn up to $16 in store credit per product when you are one of the first 3 reviewers to leave feedback on the page. The first 10 unique text reviews earn $2, the first 3 unique photo reviews earn $4, and the first 3 unique video reviews earn $10. Reviews are an excellent way to help fellow shoppers make the best choices for their businesses.

4. Use WebstaurantStore Coupons

Learn about the latest deals on our site by checking out our WebstaurantStore Coupon Code page. Here you will find all of our featured coupons and new savings for your business. These codes are updated weekly and at the beginning of the month to provide you with the best prices on our site on a regular basis.

5. Shop from Our Scratch and Dent Outlet

Find incredible equipment at a discounted rate with our Scratch and Dent Outlet. We offer great deals on new and unused equipment that may have minor cosmetic damage that doesn't affect performance or may be missing its packaging. Each item is tested for quality assurance to guarantee that it is fully functional and in excellent working condition before being added to our Outlet.

6. Sign up for the Webstaurant Rewards Card

When you sign up for the Westaurant Rewards Visa® Business Card, you will receive rewards wherever you go. Earn up to 3% back on every $1 spent at WebstaurantStore, 2% on office supplies and gas, and 1% back on all other purchases. You will also receive 50% off your Plus subscription when you apply for the card.

7. Sign up to Receive Our Email Specials

Never miss our coupon codes again! Our weekly email promotions highlight special pricing on featured items, and it’s quick and easy to sign up. Just enter your email below!


Navigating shipping costs online can be tricky. Understanding WebstaurantStore shipping makes your experience as smooth as possible. We’re proud to offer the best prices available to support your business and help you find exactly what you need.

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