I purchased these for Philly cheesesteaks. I thought they would arrive frozen but they were not and had gotten very hot in the delivery truck which I think ruined them. Also, they were not packaged for shipping- just loose bags of rolls in a box. They had gotten shoved around so at least half were crushed to the point they were unusable. So I had 60 rolls which had to be used immediately (since they were previously frozen), half were crushed and the remaining ones had a gummy texture from being too hot. Not a good experience.
Thank you for your review, Deborah! Our Customer Solutions team has been in touch with you on this hoagie roll. Please note that these rolls are kept frozen until they are ordered and are then shipped at ambient temperature. If you have any further questions, please contact Customer Solutions.
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