Reviews for MainStreet Equipment Liquid Propane 40 lb. Stainless Steel Floor Fryer - 90,000 BTU

Bad customer service from webstaurant. 1 fryer works fine. the 2nd I purchased doesn't work at all as pilot light won't stay on. They told me to contact warranty. Warranty never picks up the phone. i've left countless messages as we can't do without a fryer with no response. As a paying customer for webstaurant plus spending thousands and thousands of dollars for our restaurant needs this may be what does it for me in cancelling webstaurant.

Fryer worked for two weeks and then stopped working when the Pilot light would not stay lit. Webstaurant would not honor the warranty because it wasn't installed by a 'certified installer'. They can't tell you who is a 'certified installer', but apparently you must be one or else the warranty is voided for the item. Interesting.

Not hire people to install the unit , you don’t have warranty, don’t buy it , they denied the warranty!!!!!!!

Bought two. Worked well for a bit, but then pilot kept going out and would not remain lit. Wasted a lot of money having certified repairmen work on both units. Worked for a minute, then broken again...... How can I run a restaurant when BOTH fryers are out? Warranty is garbage - just a money grab. I will not be purchasing again. Will go elsewhere and lay out a little more money to have piece of mind!

We had a very disappointing after purchasing this fryer. The purchasing process was simple enough. The delivery of the fryer itself was great. We were notified before it was delivered and were able to coordinate a time that worked. We bought this equipment with a deadline to open. After using it for only one day, the pilot light wouldn't stay lit. We had the technician come back and take a look and he discovered that the thermostat was no good. We weren't very happy that a two-day old machine had a broken part, but he reassured us that it came with a warranty. After reaching out to take advantage of the warranty, they refused to pay the part and labor cost, so this fryer ended up costing much more than we had planned on paying for it. Please use caution when buying as the equipment doesn't always work upon arrival and the warranty may not cover the repairs. Maybe look for a company with a better warranty agreement.

I have bought 2 of these. Both have the same problem. They won't stay on. Second one lasted less than a week.

Do not buy

It's a great little fryer that is perfect for a food truck. The pilot is a bit annoying to light, only because you essentially have to lay on the floor and hold down the button for almost a minute. It is a bit light and will move around while the truck is moving, but that happens with most equipment. It's better that it's small and light just to be able to get it into the truck, since securing it is relatively easy. I did have a 200,000 BTU regulator on the propane tank, and with nothing else running, this fryer had a hard time staying lit. I switched to a bigger regulator and had no issues ever since.

Bought four.Not even working at all, pilot kept going out and would not remain lit. Wasted a lot of money having certified repairmen work on these units. Worked for a minute, then broken again...... Warranty is garbage-Customer service is garbage - just a money grab. I will not be purchasing again. Will go elsewhere and lay out a little more money to have piece of mind!

If I could give this fryer a zero i would. DO NOT BUY THIS FRYER. Nothing but problems. Bought 2. Have had 3 gsl valves replaced. Both thermopiles. In use only 5 months. Now takes 6 minutes for oil to rexover o temp after frying anything. Pilot lights take forever to start. Just a bad investment. Yes repairs were covered by warranty but not even in use 6 months! DO NOT WASTE YOUR MONEY!

Horrible service and very poor quality fryers.when I ordered 3fryers 2 fryer is ok 1 fryer was not ok, but they are not take care anything.I just waste money.

Has high limits issues, can’t fixed it, try to call no one help and you need hire someone to install the unit otherwise you lose your cover.

not good quality, gas block breaks quickly, they say it has a warranty, but it is never given to the customer again. too expensive !

Wow! This fryer is about as cheaply made as it gets. It came with 2 dents that are rusted right out of the box. The oil basin is made of cheap metal not stainless steel. The outside of the WHOLE UNIT gets extremely hot! All the parts that needed assembly were very difficult to line up in which they barely did. Had to modify a this to make it work. Absolute garbage! I will think twice before I order from webstaurant again! Maybe I shouldn't compare this to my other fryer that was made very well for less.

I bought two of these fryers and neither of the would get the pilot light to stay lit. Went through Ready Warranty in Nov 2023 until July 2024 before they Webstaurant finally decided to over ride Ready Warranty and give me credit for the broken fryers so I could replace them. I put the difference in price and bought two Advantco fryers. Thanks Webstaurant for your assistance how ever please use a different warranty company in the future.

Extremely durable and resistant, perfect for any kitchen. It doesn't dent easily and is of the highest quality.I recommend 100%

This fryer works really well without taking any space. It gets the job done, we haven't had any issues with it so far. The fryer takes a good amount of oil, but can be used frequently.

Works great, been in use over a year.

The pilot no gas turn on at all what can I do please help

I purchased 2 of these fryers in 2021 for my new restaurant. Been going strong with no issues. Decent volume restaurant, we do 150+ covers on Friday and Saturday nights. The cost of this fryer for the work horse it is, ya cant beat it! Cheers, Chris Chef/Owner of Ms. Sally's

I guess all depends on your expectations, For me I just needed a second fryer to help on the weekends. So far I bought 2 the first one I put it together by myself and it was super easy, first one has been operating for 2 years, the second one 1 year and a few months. It was worth it

Just bought this 14 months ago. The thermometer gauge went out so now the grease gets way too hot and blows out the pilot light. Contacted customer service here and, of course, it's no longer covered under warranty so we have to call local service. Who knows how many hundreds of dollars we will sink into getting this fixed. We have spent lots of money with Webrestaurant.....guess we will consider shopping somewhere else from now on.

Main Street Fryers are crap. Lasted 2 weeks before began having problems. I have been in the restaurant business since 2000 and servicing all my equipment since then at all my locations. As you can imagine I have had many different fryers, Royal, Imperial, Globe, etc. The problem with Main Street are the components. First the Gas Valve stopped working after 2 weeks. I Bypassed the Temp Control and the gas valve would not open. After replacing the gas valve I got it to open and heat. While checking out the temp control accuracy I noticed it would not always shut off when the temperature was reached or if I turned the knob to almost to the "off" position. I worked the control knob back and forth and got it to shut off. But told my guys it would probably Read More

So far I am pleased with it. It was easy to hook up and verily easy to light. I used it for the first time last weekend and it worked as it should.

This 100 lb fryer is the best! Never have to worry about ticket times anymore since I can fit plenty of fries at once! The pilot lights right up and heats up super quick!

The main street fryer was very easy to install. The fryer reaches temperature in a short amount of time. The fryer has excellent recovery time. We will be ordering from this line in the future for replacements.

Solid fryer at a great price. Big baskets and easy to clean. We added the side walls and cover accessories and also added casters. Would buy again

Warranty do not answer. I been calling for the past 6 months. Purchase three fryers and all three is having pilot problems. I dont know why they wont stop selling this product that is a waste of money and ripping us off. This is a scam and I want my money back

Worst product... It broke after couple months

Horrible product. Purchased 4 fryers and 3 of them broken within a year.

Good product. Safe and easy to install.

I purchased this fryer for my mobile unit when I was first setting it up. By the time I got everything finished and tried to start it, the warranty had run out (30 days-what a joke). I purchased an extended warranty for the product but it was not honored, again because it was a mobile unit. Even though they refunded me the warranty, that doesn’t even cover 1 hour of labor to repair it. The pilot light won’t stay lit, there’s no high limit thermostat to reset and I’ve tried a new thermocouple. It doesn’t matter if you push the button in for 30 seconds or five minutes, it won’t stay lit. Now I have to spend almost as much as I paid to purchase the unit to get it fixed. I spent a lot with Webstaurant getting setup and they dismissed me very quickly over this expensive fryer. Not impressed with the customer service. It will probably be worth more as scrap metal than it’s worth for cooking french fries.

I love my new frier!!!

Like the previous commentator, I would give this brand a zero rating if I could. I purchased three fryers of this brand for my small fast casual restaurant. In the 18 months that we have been open, I have had to replace multiple parts on each fryer. And now, the fryer tank is leaking on one of them and unfortunately, it is unrepairable, as there are no parts to replace it. After only 18 months of use, I have to replace the entire unit. I am hoping the other two don't fail! Would recommend to everyone, spend a bit more money to get a better quality fryer and avoid this brand at all cost. It seems they know exactly when their products will fail because the warrant expires right before it breaks down!!!

Dents on side prevents locking in back peice, thermostat only goes up to 300. Came dirty with a lot of metal shavings and petroleum all in side

Idk who any why they design then legs that way. Holes are not matching with legs and there are screws on your way even u try..most stupid design or they don't give a crap about it...pls explain how u can match them holes and legs..take a look at the picture and tell me...didnt use it yet but hoping it will work...there some some loose part already

I bought two of these, they do the job but 9 months in I've had to change out the thermopile on one and as someone else already stated is you basically have to lay in floor to light, it takes a bit to get it lit. For the price of a new thermopile, I'll probably take a chance and buy this again.

Good equipment for the price well built however i did order two of them and it seems that they are mass produced and some are not the same. Sheet metal doesnt line up perfectly in some spots as the other does.