Job Summary
As the largest online distributor of restaurant supplies and equipment, WebstaurantStore hosts an expansive catalogue with over 430,000 products that are delivered through fast, dependable shipping. Unlike most in the e-commerce arena, almost all of our technological design, development, and systems management is done in-house, allowing us to create custom solutions within an ever-changing market. This consistent, organic growth is why we have a need for a Site Reliability Engineer with a focus in Kubernetes/K8s (Mid to Senior) looking to further their career.
Our ideal candidate is someone who is excited to dive into the fast-paced world of e-commerce, where every second counts and downtime isn’t an option. Successful SREs at our company have typically started their careers as developers or systems engineers who sought a wider variety of work.
Remote Work Qualifications
- Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
- Access to a home router and modem.
- A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
- A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
- The desire and ability to work and communicate with other team members via chat, webcam, etc.
- Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY).
Responsibilities
- Managing on-premises clusters.
- Deploying resources with a CI/CD platform (Argo-CD, Gitlab-CD, Flux, etc.)
- Managing deployments with Helm and Kustomize.
- Troubleshooting pods, nodes, deployments, etc.
- Utilizing secrets management platforms such as Sealed Secrets and HashiCorp Vault.
- Managing persistent storage using Rook / Ceph, NFS, etc.
- Configuring ingress controllers such as HAProxy, Nginx, Traefik, etc.
Physical Requirements
- Work is performed while sitting/standing and interfacing with a personal computer.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the regular use of hands for simple grasping and fine manipulations.
- Requires occasional bending, squatting, crawling, climbing, and reaching.
- Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
Qualifications
Experience
3+ years in a professional systems engineering, related development, or SRE role with professional experience in:
- Similar responsibilities with a focus on Kubernetes as outlined above.
- Configuration management (Ansible, Terraform, etc.)
- Use of observability tools (OpenTelemetry/OTEL preferred).
- Programming/scripting languages, preferably Python and/or Golang.
- Handling and responding to production incidents.
- Operating within a Linux environment.
- Maintaining version control. (We use Git, but if you’ve never used it, we can train you).
- Participating in on-call rotation. (The effort we put into reliability keeps the on-call volume low).
Note: If your expertise primarily lies in dedicated DevOps or Cloud Engineering without a focus in system reliability, performance optimization, and incident management, we encourage you to explore other opportunities within our organization that may be a better fit.
Education
- Degree in Computer Science, a related field, or relevant equivalent industry experience.
Desired Traits
Hungry:
- Passionate for their work.
- Goes above and beyond to get the job done.
- Looks for opportunities in all aspects of the company.
- Process improvement focus.
Humble:
- Easily admits to mistakes.
- Acknowledges his/her weaknesses.
- Displays a grounded confidence but not arrogance.
Smart:
- Shows empathy.
- Attentive listener.
- Adjusts his/her own behavior to fit the nature of a conversation.
- Understands what others are thinking.
One Part of the Bigger Picture
WebstaurantStore’s parent company, Clark Associates, has made the Central Penn Business Journal’s list of “Top 50 Fastest Growing Companies” in Pennsylvania for 9 years in a row. The base of Clark’s success comes from four key directives: Hiring great people, creating value for customers, and investing in employees and their communities. These pillars drive each of Clark Associates’ multi-million-dollar businesses forward, including WebstaurantStore and other industry-leading names like 11400, Clark Food Service Equipment, The Restaurant Store, and Clark National Accounts.
Are You Ready?
Entrepreneurial Spirit is the driving force behind WebstaurantStore’s work environment. Making things better for our customers is our goal every single day. Achieving that goal means taking risks, accepting failure, and learning from our mistakes. If that sounds like a mission you’re ready to be a part of, we’d love to discuss this role with you further, and we’re excited to meet you!
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