4th Shift Shipping Team Lead - $24/hr

Ellabell, GA

Job Description

WEBSTAURANT STORE IS HIRING!

We are looking for experienced, people-oriented individuals to join our team at our 1.1 million square foot distribution center in Ellabell, Georgia. If you possess a passion for excellence in all you do, love a good challenge, and enjoy working with others, this may the right company for you! The WebstaurantStore is the largest online food service equipment and supply company. We seek dedicated, creative, and flexible individuals to help with operations. Our goal is to provide a great customer experience for all who interact with the WebstaurantStore, and we need your help in achieving this goal!

POSITION SUMMARY

The Outbound Team Lead maintains in-depth knowledge of our products and Outbound procedures and stays in regular contact with the shift manager and peers in each department to meet daily goals. This position identifies operating issues and takes corrective action as needed; this includes receiving and providing clear directions and serving as a role model of our culture to effectively communicate with employees and drive engagement.

ESSENTIAL DUTIES & RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform the duties below to a high standard. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Leadership

Assist leadership in overseeing daily operations in the department to ensure a high level of productivity and quality while achieving operating goals; promote team adherence to Company policies and procedures
Work closely with leadership to monitor and provide consistent feedback to employees on individual and team performance on a daily, weekly, and monthly basis
In collaboration with leadership, conduct daily team meetings to update employees on work expectations, task assignments, best practices and operating expectations
Clearly communicate team goals, resolve problems as they arise, and answer any related questions
Assist with developing a cross-trained team that can flex into other departments or jobs as needed
Maintain a high level of communication with Outbound teams and management daily; partner with other team leads to flex hours where necessary
Ensure that employees are consistently informed of their performance and progress
Serve as a resource for all employees regarding job tasks, company policies and procedures and warehouse initiatives
Report personnel issues to the department leadership to enable timely resolutions

Process

Aid management in ensuring that our teams work towards satisfying customers through picking, prepping and completing outbound shipments efficiently, with a focus on accuracy and quality
Manage the department's workflow daily, working with leadership to adjust to labor availability as needed.
Ensure a high degree of accuracy and quality in all work completed by the IC team, using internal audits to identify mistakes and training opportunities
Work to identify trends in team performance, using outbound metrics to train individuals on the team and assess areas of weakness or strength
Provide scorecards to individuals weekly and monthly to advise them on their overall performance
Work closely with team members and leadership to meet daily, weekly, and monthly departmental goals
Abide by all company and warehouse policies
Flex into other positions and departments and undertake additional duties as necessary to support the overall operation

EDUCATION and/or EXPERIENCE

Minimum of 1 year of relevant experience in a distribution environment; shipping experience preferred but not required
High school diploma or GED, or equivalent combination of education and experience

KNOWLEDGE, SKILLS, & ABILITIES

Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)
Strong analytical and problem-solving skills required
Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
Customer service-oriented attitude with a demonstrated desire to exceed expectations

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed while standing and/or walking, up to and including 10 hours/day
Requires the ability to communicate effectively using speech, vision, and hearing
Requires the regular use of hands for simple grasping and fine manipulations
Requires regular bending, squatting, crawling, climbing, and reaching
Requires the ability to regularly lift / carry 50-75lbs. and push / pull up to 150lbs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal.

SHIFT SCHEDULE

Friday to Sunday from 6:00 AM to 6:30 PM, this position may require scheduled overtime
Starting wage is $24.00/hr and a potential of up to $0.88 in raises every 6 months

We offer competitive compensation and a comprehensive benefits package including paid time off, a competitive medical/dental insurance package, 401K match, and wellness programs. We also offer several perks such as a gym membership reimbursement, warehouse-wide team building activities, opportunities for bonuses, and much more! We maintain a very positive and enjoyable work environment within the warehouse and try to reward employees with fun events and perks in order to show our appreciation.

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A technology company selling restaurant supplies and equipment.

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Interviews are scheduled via email, and job offers will always follow a face-to-face interview (either via Microsoft Teams or in-person). Email communications will originate from an @webstaurantstore.com email address or another Clark Companies domain. If you have questions or concerns about the legitimacy of an interview or job offer, please reach out to us at [email protected]

WebstaurantStore provides equal employment opportunity without regard to race, color, sex, age, handicap, religion, national origin, marital status, sexual orientation, physical disability or veteran status. Reasonable accommodations will be made to qualified individuals who are covered under the Americans with Disabilities Act (ADA). This applies to all areas of employment, recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, and all other conditions and privileges of employment in accordance with applicable federal, state, and local laws. We are fully committed to this concept and to obtaining the cooperation and understanding of this effort by all our employees.